Recent Engagements

Education – Malaysia
The challenge posed by our client was to find a way to harvest the potential offered by the national rollout of high speed broadband to deliver continuous improvements in education achievements in primary and secondary schools. This required a new design strategy to replace conventional designs that became out of date even before they were fully implemented because of the rapid evolution of new technology as well as the rapid increase in demand from teachers and students.

TelSoft worked closely with two sets of partners: the contracted telecommunications service provider and Government agencies in the education sector. We developed a new Vision Statement with them, supported by a White Paper as well as new business models for the rollout of the service provider's new network, and developed a deployment strategy that met the educational needs of each different school, wherever it was located and whatever the infrastructure initially available. This developed a win-win-win solution for all parties: the telecommunications provider achieved certainty of revenue for its investment, the government agencies were able to meet their objectives of improving education nationally not just in a few schools, and teachers and students had the benefit of better education services including administration support, learning resources and teaching methods.

Transport – Indonesia
The challenge posed by this client is how to enable its customer, a national airline, to manage its costs in a context of increasing competition from other airlines in the region and to increase its revenue either by attracting new customers or by increasing use by existing customers. Meeting this challenge has required a new design approach to the airline's telecommunication services and new business models for both the client and the airline.